Refund Policy

Due to the nature of the product, returns are not accepted. However, if you are dissatisfied with your product or it has been damaged, please contact by email for support at shonanaturals@gmail.com.

Please include the following information:

• Date product arrived
• Describe Issue with product
• Picture of defective product/damage
• Confirm if you are requesting replacement or refund

Thank you for your continued support!